2027 Supplemental Benefits
An unexpected event, diagnosis, or hospital stay can be costly, even with the most comprehensive health insurance. Prudential's supplemental health benefits, like Accident, Critical Illness, and Hospital Indemnity, can help cover any out-of-pocket expenses.
Prudential Accident
Pays benefits for covered conditions related to an accident, such as fractures, hospital stays, therapy services, and medical applications.
Prudential Hospital Indemnity
Pays benefits for services such as hospital admission and confinement, emergency room visits, urgent care, anesthesia, and ambulance.
Prudential Critical Illness
Pays benefits for a range of illnesses, such as cancer, strokes, major organ failure, dementia, and infectious disease.
View the Rates Here
Access your MyBenefits account with Prudential where you can:
Review absence, disability, life and supplemental health benefits
File your claim, upload documents and check status
Manage beneficiaries
What are the differences between the Aura Protection and the Protection Plus plans? Please view the chart below.
SmartConnect - FREE Medicare Education and Enrollment Support
Enrollment season is almost here. If you are Medicare-eligible, SmartConnect gives you free access to licensed agents who can compare your current benefits to Medicare options — and help you see which is more comprehensive and cost-effective. SmartConnect is an exclusive, NO COST service for you and your family members to explore all that Medicare has to offer. The SmartConnect team educates employees and their family members about their Medicare options and help employees identify and enroll in Medicare plans that can save them money.
Who can use SmartConnect? Anyone who is Medicare-eligible including employees and their spouses, children, parents, neighbors, and friends!
When should an employee call SmartConnect? We encourage employees to call when they first approach Medicare eligibility (usually when they are turning 65) and want to learn more about their options outside of employer coverage.
Call 833-460-5383 to schedule a free consultation or visit https://smartmatch.com/connect/infillion.
MetLife Legal
You, your spouse and dependents get legal assistance for some of the most frequently needed personal legal matters — with no waiting periods, no deductibles and no claim forms when using a network attorney for a covered matter. And, for non-covered matters that are not otherwise excluded, your plan provides four hours of network attorney time and services per year.
You get unlimited telephone and office consultations with an in-network attorney of your choice. Covered services include estate planning, real estate, family law and traffic offenses for yourself, your spouse and dependents.
To learn more about your coverage or to view the attorney network, create an account at members.legalplans.com or call 800.821.6400.
MetLife/Aura ID Theft & Fraud Protection
Employees need protection from digital crime now more than ever.
Employees and their families do nearly everything online. But as digital crime continues to soar, this convenience puts what’s important to them at risk: their assets, identities, family, and tech. MetLife + Aura’s solution offers smart, proactive protection to help employees and their loved ones get ahead of online threats. It’s easy to use, all in one app, and accessible across devices. To get the most out of the benefit, set up your personalized account by going to my.aura.com/start.
ASPCA Pet Insurance
Unlike other benefits, you can enroll in pet insurance anytime. You do not need to wait for open enrollment or experience a qualifying life event. If you decide this coverage is right for you, simply visit the link below and enroll in coverage.
How to enroll in pet insurance: Call (877) 343-5314 or Visit: aspcapetinsurance.com/?prioritycode=eb25infillion
Use Code: EB25Infillion
Carrot Family Forming
Infillion offers support to employees seeking fertility care through Carrot. Employees can receive a lifetime benefit of up to $15,000 to assist with the costs of covered benefits.
For employees enrolled in the Aetna HDHP Base or Buy-up medical plan, Carrot will function as a health reimbursement arrangement (HRA) — meaning that qualified medical expenses will be subject to your medical deductible that you must meet before Carrot covers care.
For all other plans, employees will not have to meet their deductible first. For those in the HDHP, Carrot will reimburse you, once you have met your annual deductible.
When you register for your Carrot account, you will provide your medical plan information to sync your medical plan deductible progress.
To register for Carrot and log in to your Carrot account, please visit get-carrot.com/signup.
PerkSpot - Infillion’s Free Discount Program
Check out Perkspot for additional benefits and perks, including LifeLock Identity Theft Protection, Pet Insurance, discounts on various goods and services, and more! Register today at www.Infillion.Perkspot.com.
Quick Contacts
Health Joy (Navigation & Decision Support) - (877) 500-3212
First Stop Health (Telehealth) - (888) 691-7867
Aetna (Medical) - (888) 266-5519
RxBenefits (Aetna Prescription) - (800) 334-8134
Kaiser (Medical/Rx) - (800) 464-4000
MetLife (Dental & Vision) - (800) 638-5433
Inspira Financial (FSA/HSA/COBRA) - (844) 729-3539
Prudential (Life, AD&D, Disability, Absence, VB) - (800) 842-1718
CompPsych (EAP) - (800) 311-4327 (Web ID GRE311)
MetLife (Legal) - (800) 821-6400
MetLife/Aura (ID Theft & Fraud) - (844) 931-2872
Carrot (Family Planning) - (888) 817-9040
ASPCA (Pet) - (866) 204-6764
Principal (401(k)) - (800) 547-7754