Beginning 1/1/2027, all employees and their dependents enrolled in any of the Infillion medical plans (Aetna or Kaiser) will automatically be enrolled in the First Stop Health benefit at no cost.

Virtual care enables patients to consult with doctors from the safety of their home or office via web, mobile app or phone call for the evaluation, diagnosis and treatment of non-emergency healthcare concerns.

Virtual urgent care gives patients 24/7/365 access to board-certified doctors via phone, app, or website without the waiting room or paperwork. Care is delivered in less than 5 minutes, at no cost to employees and dependents enrolled in an Infillion medical plan. Get diagnosis and treatment, prescriptions, referrals, and more.

Ideal for common, non-emergency things like:

• sinus infections

• cold & flu

• minor injuries

• maintenance medication refills

• medical questions

Virtual primary care, in contrast to traditional primary care, helps patients overcome the barriers of inconvenience and disincentives of the traditional healthcare environment. With First Stop Health virtual primary care, you can schedule virtual visits with board-certified providers for chronic issues, high-value referrals, care coordination, and prevention.

There is no limit to the number of visits and its completely free of charge to the member and their covered dependents. Patients don’t even need to pre-register —they can contact a doctor whenever and wherever they need to.

Who can use First Stop Health?

• All ages can request a visit from our 24/7 urgent care!

• Primary members and their adult eligible dependents (18+) can request primary care and coaching visits on our mobile app, website, or by calling 888-691-7867.