Workday Enrollment Change Instructions
Follow these steps to make a change to your Infillion Benefits through Workday.
Step 1:
Decide who you will cover, and locate their SSN, DOB, and contact info.
* Your legal spouse, including a same-sex spouse if legally married under state or foreign law.
* Your domestic partner, including same-sex and opposite-sex. All new enrollees must sign a domestic partner affidavit during benefits enrollment and all enrollees must have documentation to show a shared residence for 12 consecutive months, along with proof of financial interdependence. The fair market value of Infillion's cost for domestic partner coverage will be included in your taxable income (imputed), and your contributions for this coverage are made on an after-tax basis.
* Your disabled child(ren) of any age who is eligible for Social Security benefits and became disabled before age 26.
* Your child(ren) and your domestic partner's child(ren), including biological, step, legally adopted, or placed with you for adoption, or under court order, are covered through the end of the month in which they turn age 26.
Step 2:
Do your Research!
Infillion provides several tools to assist you in making your benefit selections. Be sure to review your options closely and don’t forget to use HealthJoy’s decision support tool. You may also reach out to HealthJoy with any questions about your benefit options. If you fail to select benefits while you are eligible, you will not have the opportunity to choose additional benefits outside of the default plans for you and your family until the next annual enrollment period without a qualifying life event (QLE).
YOU MUST TAKE ACTION WITHIN 30 DAYS OF YOUR QUALIFYING EVENT DATE.
Step 3:
Submit your request through Workday
Request your changes in Workday. Here is a quick overview of the two-step process:
1. Log in to Workday on or after your life event date. The request must be submitted within 30 days of the event date.
2. From the Home page, locate and open the Menu in the top left hand corner of the page.
3. Under your Personal tab, select “Benefits and Pay”.
4. From the Benefits & Pay Overview, locate and click on the button for “Change Benefits”.
5. In this first step, you will select a change reason, then add the event date, and attach your supporting documentation to the event before you click “Submit”. Most life events require supporting documentation before you can proceed.
6. The People Ops team will need to review and approve the requested event next.
7. Once approved, you will return to Workday and complete the pending change event within your My Tasks inbox. This is the second step. Click on the event you submitted and then click on the button that says, “Let’s Get Started”.
8. Each benefit coverage type will be represented by a tile. For each tile, beginning with Medical, click on “Enroll”.
9. Under Plans Available, click Select next to the plan you choose and then click “Confirm and Continue”.
10. If you are adding a dependent, click “Add New Dependent”, or select an existing dependent if their record is already listed. Enter and save the new dependent’s information, then confirm your coverage tier and the dependents selected before clicking “Save”.
11. Repeat the process for each benefit tile available for changing.
12. After your selections are complete, click “Review and Sign”. Correct any page errors (if applicable).
13. On the Summary page, please review your elections carefully.
14. Check off on the box next to “I Agree” to electronically sign off on your enrollment.
13. This final step is required; your elections are not saved until submitted. Once ready to submit, click “Submit”.
14. Confirm that you see the message: “You’ve submitted your elections.”
15. Lastly, click “View 2027 Benefits Statement” to save or print a copy for your records.
REMINDER
You may not change your enrollments (with the exception of HSA and Commuter FSA contributions) until next year's annual enrollment period, unless you experience a Qualifying Life Event (QLE). If you experience a QLE, you must request a change to your benefits within 30 days of your life event in Workday.
Quick Contacts
Health Joy (Navigation & Decision Support) - (877) 500-3212
First Stop Health (Telehealth) - (888) 691-7867
Aetna (Medical) - (888) 266-5519
RxBenefits (Aetna Prescription) - (800) 334-8134
Kaiser (Medical/Rx) - (800) 464-4000
MetLife (Dental & Vision) - (800) 638-5433
Inspira Financial (FSA/HSA/COBRA) - (844) 729-3539
Prudential (Life, AD&D, Disability, Absence, VB) - (800) 842-1718
CompPsych (EAP) - (800) 311-4327 (Web ID GRE311)
MetLife (Legal) - (800) 821-6400
MetLife/Aura (ID Theft & Fraud) - (844) 931-2872
Carrot (Family Planning) - (888) 817-9040
ASPCA (Pet) - (866) 204-6764
Principal (401(k)) - (800) 547-7754